Privacy

Privacy Protection (GDPR, 2018)

Privacy protection is a matter of trust, and your trust is important to us. We respect your privacy and personal sphere. Therefore, the protection and lawful registration, processing, and use of your personal data are of great importance to us. We want you to feel safe when visiting our websites. For this reason, we comply with the legal regulations when processing your personal data. Below, you will find information about the registration and use of data by us.

Port of Zwolle, located at Lübeckplein 2, 8017 JZ Zwolle, is responsible for processing personal data as outlined in this privacy statement.

Contact Information

Port of Zwolle
Lübeckplein 2
8017 JZ Zwolle
+31 6 532 34 372
www.portofzwolle.nl

Jeroen van den Ende is the Data Protection Officer for Port of Zwolle. He can be reached at j.vandenende@portofzwolle.nl.

Personal Data

Port of Zwolle processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:

• First and last name
• Gender
• Company name
• Job title
• Address details
• Phone number
• Email address
• Other personal data you actively provide, such as creating a profile on this website, in correspondence, and by phone
• Location data
• Data about your activities on our website

Special and/or Sensitive Personal Data

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have consent from a parent or guardian. However, we cannot verify whether a visitor is older than 16. Therefore, we recommend that parents be involved in their children's online activities to prevent data collection about children without parental consent. If you believe we have collected personal data about a minor without consent, please contact us via communicatie@portofzwolle.nl, and we will remove this information.

Purpose and Legal Basis for Processing Personal Data

• To handle your payment
• To send our newsletter and/or promotional materials
• To call or email you if necessary to provide our services
• To inform you about changes to our services
• To deliver goods and services to you
• Port of Zwolle analyzes your behavior on the website to improve the website and tailor service offerings to your preferences
• Port of Zwolle processes personal data if legally required, such as data needed for tax filings

Automated Decision-Making

Port of Zwolle does not make decisions based solely on automated processing that could significantly affect individuals. These are decisions made by computer programs or systems without human involvement (such as an employee of Port of Zwolle).

Retention Period for Personal Data

Port of Zwolle retains your personal data no longer than strictly necessary to achieve the purposes for which the data was collected. We use the following retention periods for the following categories of personal data:

• Category: Personal details
  Retention period: Maximum 7 years after the financial year in which the service was completed
  Reason: Legal obligation (Tax Authorities)

• Category: Address details
  Retention period: Maximum 7 years after the financial year in which the service was completed
  Reason: Legal obligation (Tax Authorities)

• Category: Contact details (phone number, email address)
  Retention period: Maximum 7 years after the financial year in which the service was completed
  Reason: Legal obligation (Tax Authorities)

• Category: Personal data (gender)
  Retention period: Maximum 4 weeks
  Reason: If you submit a request regarding the processing of your personal data, we may request a copy of your identification document.

Sharing Personal Data with Third Parties

Port of Zwolle only shares personal data with third parties if this is necessary for the performance of our contract with you or to comply with a legal obligation.

Cookies, or Similar Technologies, We Use

Port of Zwolle only uses technical and functional cookies and analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website functions properly and, for example, remember your preferences. They also allow us to optimize our website. You can opt out of cookies by adjusting your internet browser settings to stop it from storing cookies. You can also delete all information previously stored via your browser settings.

Access, Modify, or Delete Your Data

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you have given for the processing of your data, object to the processing of your personal data by Port of Zwolle, and the right to data portability. This means you can request us to send your personal data we have in a computer file to you or another organization you specify. To submit a request for access, correction, deletion, data transfer of your personal data, or withdrawal of your consent or objection to the processing of your personal data, please send an email to communicatie@portofzwolle.nl.

To ensure the request for access is made by you, we ask that you send a copy of your identification document with the request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Port of Zwolle also wants to point out that you have the option to file a complaint with the national regulator, the Dutch Data Protection Authority. You can do so by clicking here.

How We Secure Personal Data

Port of Zwolle takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe your data is not properly secured or suspect misuse, please contact us via communicatie@portofzwolle.nl or info@portofzwolle.nl.